FAQ
1. What is Chuyun Laser?
Chuyun Laser is an ecommerce store specializing in high-quality laser modules. We offer a range of products, including AC 110~230V rgb15w white laser module and AC110~230V rgb20w rgb laser module.
2. What are the benefits of Chuyun Laser modules?
Chuyun Laser modules offer several unique value propositions:
- Customizable laser modules: We provide options for customization to meet your specific needs.
- TEC cooling: Our modules are equipped with TEC cooling technology, ensuring enhanced performance and longer lifespan.
3. How long is the warranty for Chuyun Laser products?
We offer a warranty for our laser modules. The warranty period may vary depending on the specific product. Please refer to the product description or contact our customer support for more information.
4. What does the warranty cover?
The warranty covers manufacturing defects and malfunctions that occur under normal use. It does not cover damage caused by misuse, accidents, or unauthorized modifications.
5. How do I claim warranty for a Chuyun Laser product?
If you believe your Chuyun Laser product is eligible for a warranty claim, please contact our customer support. Provide them with the necessary details and they will guide you through the warranty claim process.
6. Can I return a Chuyun Laser product if I'm not satisfied?
We strive for customer satisfaction. If you are not satisfied with your Chuyun Laser product, please contact our customer support within a specified period from the date of purchase. They will assist you with the return process and provide further instructions.
7. What is your refund policy?
Our refund policy may vary depending on the specific circumstances. Please refer to our Refund Policy for detailed information.
8. How can I contact Chuyun Laser for further assistance?
You can contact our customer support team by email at support@chuyunlaser.com or through our Contact Us page. We are here to help and will respond to your inquiries as soon as possible.